We value our customer feedback and welcome your email, call or letter.
We would also appreciate any comments or reviews on our sunglasses and your experience on our website, as we are always looking for ways to improve and make your shopping experience better.
For returns: BTB Sport Optics makes every effort to ensure your sunglasses last a lifetime; we inspect every pair before they are shipped, however, occasional manufacturing flaws do occur. If you feel that your BTB Sport Optics have a manufacturing flaw, please click here to download and complete the BTB Sport Optic return form.
Then, please send back the glasses so we can look at the issue. You can also send us a JPEG image of the glasses and a brief description of the defect in question to firstname.lastname@example.org for a faster response.
If we determine that it is a manufacturer’s defect, we will replace the sunglasses with the same sunglasses, or a similar style. We will make every effort to resolve the issue as quickly as possible.